All steam showers carry a (7) seven year structural warranty against manufacturer defects and (1) warranty for parts. The structural warranty protects the structure of steam shower from peeling, fading, cracking or breaking. Structural components include the any wooden panels, acrylic panels, or glass panels.
Mesa carries most steam shower replacement parts in stock and will arrange for a spare part to be delivered to you.
Does the unit come in one piece or in panels?
All units come in panels. The great thing about our Stand Alone Steam Showers is that they are pre-assembled with pre-drilled holes. You can move any of the units through a standard 32" doorway for easy access into remodeled homes, basements, and other unique situations.
Can I fit the parts through a standard doorway?
Yes, all units can fit through a standard 32" doorway. Even units with a whirlpool tub will fit through any space larger than 26".
What voltage does the unit run on? 220v
What type of Electrical Connection and Breaker will I need? One 20 AMP GFCI Breaker.
I would like to place on the second floor, will there be a weight problem?
The unit is about 500 lbs.+water and your weight, and that is definitely a case by case type question. Please consult your contractor based off of these weights we have provided.
What does the inline heat pump do? The inline Heat Pump is attached to the water pump, and the heat pump will maintain the water temperature in the tub portion of the unit. (If applicable)
How is the warranty handled, and what will I have to do to get parts in the future? We stock all the parts for the steam showers. If a part is defective, you will need to return the part to us, and then we will repair it or send out a new replacement. The process is fast and efficient.
How many Gallons per Minute do these steam showers use? 1.5 - 2 Gallons Per Minute (GPM)
How many HOT/COLD Connections are required? Regardless of the number of shower heads, all units have one hot/cold connection.
Where is the HOT/COLD Connection located? The connection is located behind the shower hot/cold controls which differs per unit. Normally the hot/cold is about 30" from the the floor on the back of the unit. Flex hoses are included for easy hook ups no matter where your current hot/cold is located. Refer to the listing page of each steam shower for the exact location which can be seen in the diagrams towards the bottom of the page.
Where is the steam generator located? The steam generator is located underneath the tub and on certain units, it is placed on the back of the unit. All generators are mounted to the frame or screwed to the back of the unit so that they do not take up an room beyond the dimensions of the shower. All of the steam showers will sit flush against the wall.
Do I need an access panel? The steam showers are designed to be free standing units so that in case of an issue behind the unit, you can easily slide the unit away from the wall for access. The plumbing and the electrical connections are flexible so that you can easily make this happen. If at all possible, an access panel is a terrific option in case of any future issues.